Tipster Topic Description
Number: 032
Domain: Science and Technology
Topic: Who outsources computer work to whom
Description:
Document will identify a company that outsources some of its computer work
to another company.
Narrative:
To be relevant, the document must identify an outsourcing relationship
between a specific information processing service provider and a client.
Concept(s):
1. outsourcing, support, services
2. in-house, out-of-house
3. data center management, facilities management, network management.
Factor(s):
Definition(s):
Outsourcing - a contractual commitment to purchase support services
(especially computer support) from another company rather than doing
the work in-house. An example of outsourcing is if company A pays
company B to manage their computer facilities, or if company A simply
ships work to company B who performs some information processing
function on the work and returns the processed work to company A.