Tipster Topic Description Number: 032 Domain: Science and Technology Topic: Who outsources computer work to whom <desc> Description: Document will identify a company that outsources some of its computer work to another company. <narr> Narrative: To be relevant, the document must identify an outsourcing relationship between a specific information processing service provider and a client. <con> Concept(s): 1. outsourcing, support, services 2. in-house, out-of-house 3. data center management, facilities management, network management. <fac> Factor(s): <def> Definition(s): Outsourcing - a contractual commitment to purchase support services (especially computer support) from another company rather than doing the work in-house. An example of outsourcing is if company A pays company B to manage their computer facilities, or if company A simply ships work to company B who performs some information processing function on the work and returns the processed work to company A.